Parking at our Charlevoix Location

1. Parking Agreement

Payment for parking secures a designated space only. It does not include vehicle maintenance, mechanical assistance, security services, or vehicle relocation.

2. Vehicle Starting Issues

• If a vehicle does not start, Charlevoix staff may attempt a single battery boost (jump start), where feasible.
• If the vehicle cannot be started after one attempt, the customer will be notified.
• At that point, it becomes the customer's responsibility to arrange further assistance (e.g., towing service or mechanical support).

3. Vehicle Mobility & Weather Conditions

• Charlevoix staff may clear snow or provide reasonable access to the vehicle.
• If a vehicle is unable to move under its own power (e.g., due to tires, drivetrain limitations, or weather conditions), the customer will be notified.
• The customer is responsible for arranging any required assistance, including towing.

4. Towing & Vehicle Movement

• Charlevoix staff does not tow, push, or otherwise move customer vehicles.
• We provide access to the vehicle only; any movement beyond that is the responsibility of the customer.

5. Liability Disclaimer

• Charlevoix staff is not responsible for theft, vandalism, or damage to vehicles or their contents.
• Charlevoix staff is not liable for any damage caused by other customers, including but not limited to negligent or improper operation of their vehicles.
• Customers park at their own risk.

6. Customer Responsibility

Customers are responsible for ensuring their vehicle is in operable condition and suitable for the conditions in which it is parked.

7. Notification

When issues arise that prevent a vehicle from starting or moving, Charlevoix staff will make reasonable efforts to notify the customer using the contact information on file.